Warranty Info

Except for the warranties explicitly stated in this document, IT Gear Hub makes no other representations or warranties, either express or implied, about any products sold. This includes disclaiming any implied warranties of merchantability or fitness for a particular purpose. Any warranties arising from trade usage, the course of dealing, or the course of performance are also expressly disclaimed. IT Gear Hub serves as a distributor and reseller, not as a manufacturer of the products sold.

Refurbished Product Warranty

All certified refurbished products listed on IT Gear Hub come with a 90-day replacement policy. If a refund is your preferred route, please note that the warranty coverage is 30 days from the order receiving date. Further details about returns in return section

Manufacturer Warranty

Some products sold at IT Gear Hub come with 1+ year manufacturer warranty, covering returns, replacements, and support. IT Gear Hub will pass on these warranties to you, the customer. For any warranty claims or support, please contact the manufacturer directly, following their terms and conditions. Manufacturer warranties may vary by category, and some items cannot be returned once their packaging is opened, like sealed retail boxed items.

Service Expectations

You expressly acknowledge that IT Gear Hub offers no guarantees that its services will: (a) Align with your requirements; (b) Be continuous, prompt, secure, or free from errors; (c) Satisfy your expectations; (d) Correct any software/program errors.

User Responsibility

Any materials downloaded or acquired through the use of IT Gear Hub services are at your sole discretion and risk. You bear complete responsibility for any damage to your computer system or data loss resulting from such activities. No advice or information obtained from IT Gear Hub, whether oral or written, shall create any warranty not explicitly mentioned in these terms and conditions.

Limitation of Liability

Under no circumstances shall IT Gear Hub be held responsible for any direct, indirect, incidental, special, punitive, or consequential damages, whether resulting from the use, misuse, or inability to use any product purchased from IT Gear Hub. This applies irrespective of the basis of the liability claim and whether IT Gear Hub had been advised of the potential for such damages or loss.

Exclusions

IT Gearhub disclaims all responsibility for any personal injuries or property damage, potentially resulting from the use of products/services purchased, including, but not limited to, applications in military, medical, traffic control, and disaster prevention or any related equipment.

  • Missing memory or flash cards resulting in faults
  • Software-related issues (which will incur additional charges)
  • Any customer-induced damage or alterations
  • Parts not supplied by IT Gear Hub
  • Misuse, unauthorized repairs, or modifications
  • Natural or human-made disasters affecting the product
  • Malfunctions due to unauthorized or self-compiled software
  • Virus infections because of inadequate maintenance
  • Issues due to non-standard expansion cards

Please report any damages that occurred during transit within 2 working days of delivery, and provide pictures as documentation. All valid claims will be processed upon receipt of the returned component(s). Maintain the warranty card along with a copy of the invoice for all warranty claims

For more information or if you have questions, you can reach us at:

  • Telephone: +44 7400713957
  • Email: contact@itgearhub.co.uk

Sign Up For Newsletters

Get E-mail updates about our latest shop and special offers.